BEFORE YOU ASK

Questions? Let's clear things up

SETS US APART

What makes MALAT different?

MALAT combines soft, thoughtfully chosen fabrics with adaptable designs made for changing moods. Our signature Flip-Zip sleeves let you switch your look in seconds.

MADE FOR HER

Who is MALAT made for?

MALAT is currently designed exclusively for women. We're starting with womenswear and plan to expand into menswear in the near future.

THE FABRIC

What are MALAT clothes made from?

MALAT focuses on organic, skin-friendly fabrics and non-toxic dyes, chosen to create pieces that feel soft, breathable, and comfortable.

FLIP-ZIP GAME

What is Flip-Zip?

Flip-Zip is MALAT's signature modular sleeve system. Flip the sleeves, zip them up, zip them down, or switch them completely to create different looks from one hoodie.

FIND YOUR FIT

How do I choose my size?

Every product has its own size information. We recommend checking the size guide on the product page before ordering.

MADE HERE

Where is MALAT made?

MALAT is proudly designed and made in Pakistan.

DELIVERY

How long does delivery take?

Orders are delivered within 2 to 4 working days across Pakistan. Delivery times may vary slightly depending on your location.

GOING GLOBAL

Do you offer international shipping?

International shipping isn't currently available as a standard option. If you'd like to order from outside Pakistan, contact us as soon as possible and we'll help you with the available shipping options.

ORDER CHANGES

Can I change or cancel my order?

Contact MALAT as soon as possible after placing your order. We'll do our best to help before your order is processed or dispatched.

RETURNS

Can I return or exchange my order?

Yes, subject to MALAT's return and exchange policy. Please check our Returns & Exchanges page for the applicable conditions and timeframe.

CARE GUIDE

How should I wash my MALAT pieces?

Follow the care instructions provided with your individual piece. Gentle washing and proper care will help maintain the fabric, colour, and shape.

SAY HELLO

How can I contact MALAT?

You can reach us through the contact form on our website. We're happy to help with orders, sizing, products, or anything else you need.